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Digital Transformation

The new AI technologies have ushered in a new era of digitalization for businesses.
● Profitable and sustainable growth,
● closer proximity to customers, and
● levels of operational productivity
are these 3 reasons good enough to start reviewing your digital approach?
There is often a thin line between being able to create exponential growth or being disrupted in your own business. We believe in a pragmatic and executable approach to digital trasformationopposite to the creation of gigantic and never-ending projects.Today, digital technologies, including the latest ones, are readily available and implementable, and the level of readiness is higher than what is commonly perceived. The focus should be on executing and adapting processes to the new technological standards. Speed and flexibility are the drivers that should inspire new activities.We support Customers digital transformation in the areas of:
01
Customer Relationship, Sales, Brand Experience
02
Business Processess
and Operations
03
People 
Mindset
and Culture
To make digital transformation real we also provide several innovative tools and services together with partner companies.

Among these services, through &Forward a partner company based in Trieste, we can also provide consulting services to access preferential financing and loans for digital transformation projects.

&Forward has entered a partnership with KAPTO AI, an innovative startup that has developed advanced AI-driven Intelligent Document Processing tools for the automation of operational and back-office activities, enabling automation that was previously impossible.
&Forward can help you implement successful solutions to key questions, such as:
01
Can we create new business models through DT?
02
How can we rapidly increase our market presence and brand consideration in a cost-efficient way?
03
How can we redefine our omni-channel selling strategy?
04
How can we increase sales efficiency, effectiveness and profitability through DT?
05
How can we leverage DT possibilities to boost our after-market business?
06
How can we increase our customer’s productivity by offering more digitalized products?
07
Can we optimise our administrative costs through DT tools?
08
How can we secure better customer service and product availability through DT?
09
How can we make our people work better and be more productive in a digital environment?
Strategy
01
Set AI/Digital driven targets and Ambitions to toalign Company’s Leadership Team
02
Define AI/Digital Roadmap to drive investments and Budget, qualify initiatives through pilot and implementation
03
Create Momentum trough communication to keep focus on innovation
Education
01
Create awareness though “discovery” workshop and initiative pilots
02
Set learning activities to sustain the Digital/AI roadmap. Consistently review the MBO
03
Establish sustainable learning journeys for AI/digital professional growth
Execution
01
Execute the roadmap’s project facilitating the cross-functional activities
02
Develop the organizational model to sustain the digiataltransformation (new roles, hybrid human/machine processes)
03
Measure, measure measure
We focus on the right and true things, making the ambitions real, leveraging your people full potential.
Innovative Tools and Services
&Forward through consolidated network on software and technology providers can offer to Customers a proven set of innovative tools to make the digital transformation real and leverage its benefits in terms of revenues and profitability growth and costs optimisation. Among the tools we can provide:
Use of artificial intelligence for profitable growht and processess optimization:
Qualified lead generation and Customer prospecting
Boosting Sales performance
Pricing optimization and management and optimization
Cost Reduction of any operational process through deep automation of the manual/human based activities
Business performance KPIs portfolio re-design
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